Privacy Policy

1. Information we collect

Account information: your name, email address, password (stored only in hashed form), company, role and onboarding preferences.

Content you provide: product links, product descriptions, brand assets, copy, creatives, campaigns and any other material you upload or generate in the Services.

Billing information: plan, billing history and the limited payment details our payment processor shares with us. Full card numbers are handled by our PCI-compliant payment processor and never stored by AdCreator.

Usage and device information: log data such as IP address, browser type, pages viewed, actions taken, timestamps and approximate location derived from IP address.

2. How we use information

To provide, operate and improve the Services, including generating creatives and predictions you request.

To secure the Services, prevent fraud and abuse, enforce our terms and comply with legal obligations.

To communicate with you about your account, transactions, security, product updates and, where permitted, marketing. You can opt out of marketing at any time.

3. Your content

Your projects, brand assets and creatives are private to your account. We process them only to provide the Services to you, to keep the Services secure and as required by law.

We do not sell your content or use it to create advertising for anyone else.

4. How we share information

With service providers who process data on our behalf under contractual confidentiality and security obligations, such as hosting, payment processing, email delivery and analytics.

With ad platforms you choose to connect and publish to, limited to what is needed to carry out your instructions.

When required by law, to protect rights and safety, or in connection with a merger, acquisition or sale of assets, subject to this Policy.

5. Cookies

We use cookies and similar technologies to keep you signed in, remember preferences and understand usage. See our Cookie Policy for details and choices.

6. Data retention

We retain personal information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes and enforce agreements. When you delete your account, we delete or anonymize your personal information within a reasonable period, except where retention is required by law.

7. Security

We use administrative, technical and physical safeguards including encryption in transit, access controls, account isolation and monitoring. No method of transmission or storage is completely secure, but we work hard to protect your information.

8. Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, port or restrict processing of your personal information, and to object to certain processing. You can update most information in Settings, export your data, or delete your account at any time.

Residents of California, the European Economic Area, the United Kingdom and other jurisdictions may exercise their statutory rights by contacting privacy@adcreator.app. We will not discriminate against you for exercising your rights.

9. International transfers

We may process information in countries other than your own. Where required, we use appropriate safeguards such as Standard Contractual Clauses for international transfers.

10. Children

The Services are not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to this Policy

We may update this Policy from time to time. If changes are material, we will notify you by email or in the Services before they take effect.

12. Contact us

Questions or requests about privacy can be sent to privacy@adcreator.app.