Help Center

Answers that get you back to making winners.

Everything you need to create projects, generate ads, read your Winner Score, publish campaigns and manage billing.

Free forever plan · No credit card · Live in under a minute

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Help articles available anytime
<60s
To create your first ads
50
Free credits every month
9
Platforms covered in guides
Getting started

Your first winning ad, step by step.

New to AdCreator? These are the core actions that take you from sign-up to a live campaign.

  • 01Create a project by pasting a product link or describing your product
  • 02Generate creatives by choosing platforms, formats and variant count
  • 03Review each Winner Score and publish or export the best
What you get

Everything you need to launch winners

Projects

A project holds your product details and every creative made from it. Start one from Create.

Generating ads

Pick platform, format, tone and angle, then generate. Each creative uses one credit.

Winner Score

Scores run 0–100. 75+ is strong, 60–74 is promising, below 60 needs work. Suggestions show what to fix.

Creative battles

Select contenders from your Library to see win probabilities side by side.

Brand Kit

Add colors, logo, voice and audience under Brand so every creative stays on brand.

Billing & credits

Credits reset monthly. Upgrade, buy credit packs or manage invoices under Billing.

How it works

From idea to proven ad in minutes

  1. 1

    Sign up

    Create a free account and complete the short onboarding.

  2. 2

    Create a project

    Paste a product link on the Create page.

  3. 3

    Generate & score

    Produce variants and review their Winner Scores.

  4. 4

    Publish

    Build a campaign and publish or export your winners.

Account & settings

Manage everything from Settings.

Update your profile, change your password, set notifications, generate API keys and export or delete your data.

  • Reset your password from the sign-in page anytime
  • Generate API keys on the Scale plan
  • Delete your account and data permanently
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Winner Score
Predicted top performer
92
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Above benchmark
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Use cases

Built for the way you grow

I ran out of credits

Credits reset on the first of each month. Need more now? Buy a credit pack or upgrade under Billing.

My link wouldn't load

Some sites block automated reading. Describe the product manually instead — it works just as well.

I want to change plans

Upgrade or downgrade any time under Billing. Changes apply immediately.

I need an invoice

Invoices and payment history are available in the Billing portal.

How do I publish?

Create a campaign, choose creatives and platforms, then publish now or schedule it.

Still stuck?

Reach our team via the contact page and we'll get back to you quickly.

The difference

Common mistakes, easily fixed

The old way
  • Generating without a Brand Kit
  • Launching every variant at once
  • Ignoring platform-native formats
With AdCreator
  • Set up your Brand Kit first
  • Launch the top scorers and iterate
  • Pick formats native to each channel
FAQ

Questions, answered

How do I reset my password?

Click "Forgot password" on the sign-in page. We'll email you a secure link to choose a new one.

When do credits reset?

Monthly credits reset on the first day of each calendar month. Purchased credit packs don't expire.

Can I use AdCreator on mobile?

Yes — the entire app works in any modern mobile browser.

Can I cancel anytime?

Yes. Monthly plans can be cancelled in one click from Billing, and you keep access until the end of your current period.

Do you train on my brand or my ads?

Your brand assets, products and creatives stay private to your workspace. You can export or delete them at any time from Settings.

Still need a hand?

Our team is happy to help with anything at all.

Talk to us